Eleanor Hayes
Mother
Type 2 Diabetes & Mild Cognitive Impairment
Care advocate
Priya Nair · RN, BSN, CCM
Geriatric Care Management
At a glance
Recent advocate call
Priya Nair (advocate) and Eleanor Hayes · Aug 28, 2026
Call history
Care plan timeline
2 in progress, 3 waiting, 1 blocked, 2 completed
- In progress
Insulin regimen review with endocrinologist
Adjusting long-acting insulin dosage based on recent glucose logs. Awaiting the clinic's suggested sliding-scale notes.
Updated Aug 25, 2026
- Waiting on insurer
Continuous glucose monitor — insurance pre-authorization
Submitted prior auth to the insurer for a Dexcom G7. Holding until coverage is confirmed before the pharmacy orders it.
Updated Aug 22, 2026
- Waiting on provider
Cardiology referral requested (precautionary)
Advocate submitted a precautionary cardiology referral based on recent A1C and blood pressure readings. Waiting on the cardiology office to accept it and offer a slot.
Updated Aug 20, 2026
- In progress
Cardiology follow-up — Dr. Alvarez (6 weeks)
Follow-up visit recommended by Dr. Alvarez after the Aug 20 consult, when she adjusted Eleanor's cardiac monitoring plan. Advocate to schedule once the 6-week window opens.
Updated Aug 20, 2026
- Waiting on provider
Neurology referral for cognitive evaluation
PCP sent the referral; waiting on the neurology clinic to confirm an appointment slot and send scheduling details.
Updated Aug 19, 2026
- Completed
Fall-risk home assessment completed
Occupational therapist visited and recommended grab bars in the bathroom and a stair rail. Report filed.
Updated Aug 12, 2026
- Completed
Quarterly A1C lab draw
Lab results received — A1C down to 7.1% from 7.8%. Shared with endocrinology for the regimen review.
Updated Aug 8, 2026
- Blocked
Memory care day-program enrollment
Blocked: the program is at capacity and has a 3-month waitlist. Exploring an alternative adult day program nearby.
Updated Aug 2, 2026